Refund Policy

Steinbach Pistons Refund Policy

All ticket sales are final. No refunds or exchanges will be issued unless a game is cancelled without a rescheduled date. If a game is cancelled and not rescheduled, refunds will be processed to the original payment method within 14 business days.

Refunds and Exchanges

Igniter Tickets Ltd. Provides ticket selling services directly to its clients. Unless otherwise indicated, ticket purchases are non-refundable and non-exchangable. To inquire further about refund practices or to request a refund please Contact Us.

Replacement Tickets

For damaged or destroyed E-tickets, please reprint them by logging in to your account.

If your tickets are lost or stolen please Contact Us.

Rescheduled or Cancelled Events

In the case that an event is cancelled, postponed, or rescheduled, you will be contacted by the Steinbach Pistons with further instruction. For additional information, please Contact Us.